SOFT SWISS announced Wednesday he updates his Casino platform with a new feature that allows it to track any type of casino activity in real timecalled Broadcasting of events. The novelty makes it possible to observe and analyze the complex data of the operator’s projects without delay.
As explained in a press release, the The Casino Platform product team interprets an event as any bet, deposit, win, bonus, or any other of the dozens of parameters available information of interest from operators given or taken at casinos.
The data distribution process begins with a player’s action. The Event Streaming tool provides statistics in an ongoing data stream. The tool allows flexibility in configuring parameters: based on a non-stop activity of the actors, the operators manage their projects more efficientlydevelop and improve the bonus policy and quickly retain users, notes SOFTSWISS.
The new functionality allows searching and analysis of player actions in real time and more personal communication with customers. It also allows the introduction of real-time triggers at specific events to help increase user loyalty.
He furthermore allows connection to external services for advanced analytics and constant access to online casino dataallowing operators to react immediately to any changes and keep key project players in the spotlight.
Hourly event streaming covers more than 15 million events in real time, the company noted. Setting up this tool requires the involvement of the project’s technical team, but the iGaming software developer is available “to assist with every step of the feature development process”.
In a report, Sergey Korodenko, the technical manager of the R&D teamsaid the company is “confident that the Event Streaming service will allow casino customers to discover new opportunities and find new ways to work with players.”
“The launch of this tool is not only the update of the SOFTSWISS Casino Platform team, we have also integrated SOFTSWISS Sportsbook and these products work effectively together,” he added. “It was one more step on the way to creating the ecosystem where the leading gaming software developer’s product portfolio will complement each other and enhance everyone’s functionality.
“The SOFTSWISS Casino platform includes the tools operators need to launch their iGaming businesses,” the company said. The multifunctional back office, Bonus API and integrated payment solutions offer customers “vast opportunities” to develop online casinos.
The product integrates with offerings from other companies such as SOFTSWISS Sportsbook and SOFTSWISS Game Aggregator. The casino platform is also available in white label, turnkey and crypto solution.