Track apps

In a first, Delhi airport introduces RFID tags to track checked baggage

In a first for India, Delhi’s Indira Gandhi International Airport has introduced Radio Frequency Identification (RFID) enabled baggage tags that will give passengers real-time information on the location of their baggage. RFID technology will be personalized and will help arriving passengers keep track of their checked baggage.

According to Delhi International Airport Limited, the baggage tags will be called “Bagg Trax”. They have been launched for certain frequent flyers in Terminal 3 of the airport as part of a pilot project and will soon be available in all terminals. Passengers can buy it in the Departures sections.

“Bag Trax will not only help arriving domestic and international passengers, but also those in transit to track their checked baggage,” DIAL said in a statement.

The tag is a blue-yellow card with a QR code on it. To enjoy the facility, the passenger will need to register by scanning the QR code or visiting “bag.hoi.in” on their phone. After that, they will receive a message confirming the registration of the beacon. The passenger must then attach the tag to the bag or place it inside the bag. Travelers will receive real-time SMS alerts with baggage details on their phone. Once they arrive at their destination, they will receive information about the conveyor belt where their luggage is.

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Videh Kumar Jaipuriar, CEO of DIAL, said: “…the introduction of BAGG TRAX is another technology initiative by DIAL aimed at improving the passenger experience. Now, passengers will no longer have to wait impatiently for their luggage to reach the delivery area as they will get all the information about their luggage. During this time, they can provide for their other needs. The installation will also help reduce crowds near luggage belts.