Mind Springs Health has been in the news frequently recently, following the release of a tri-agency audit conducted by the State of Colorado. The tri-agency efforts are the result of nearly four months of extensive investigation and collaboration with state agencies, community stakeholders, and current Mind Springs Health employees and practitioners.
While the report results show that some areas of improvement remain, they also confirm what we know – Mind Springs Health is on the right track.
Since March 2020, Mind Springs Health has transformed its drug delivery and quality of care to Colorado residents, while addressing and adapting to the needs of a global pandemic.
In collaboration with state agencies and other community partners, we have focused on expanding and improving the delivery of psychiatric and mental health services to indigent residents and publicly funded clients. or the federal government. We have redesigned provider policies and implemented new monitoring and peer review processes to ensure that every client receives high-quality care.
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Our progress and improvements have not gone unnoticed either; the two were recently recognized by the Denver Post and by Colorado Department of Health Care Policy and Financing Executive Director Kim Bimestefer, who oversees one of three state agencies responsible for auditing Mind Springs Health.
Despite our growth, we recognize that some challenges remain. A recent article published by the Colorado News Collaborative highlighted concerns from former employees who alleged that Mind Springs Health encouraged fraudulent record-keeping practices several years ago.
We take these allegations very seriously. Although most predate Mind Springs Health’s recent transformation and management reorganization, we are committed to investigating every issue brought to light internally and through our ongoing cooperation with state and local auditors. other oversight bodies.
We also have no reason to believe that any of the practices alleged by these former employees could affect reimbursement to Mind Springs Health or otherwise be motivated by improper financial considerations.
However, on this point, we are careful to note that recent state auditors of Mind Springs Health explicitly reviewed Mind Springs Health’s financial reporting requirements and also reviewed post-payment claims for fraud and abuse. None of the audits conducted by any of the three state agencies (the Colorado Department of Social Services, the Colorado Department of Health Care Policy and Financing, and the Colorado Department of Public Health and Environment Colorado) has not reported any instances of fraud or abuse. The audits also directly solicited feedback and survey responses from current Mind Springs Health employees, none of whom raised or substantiated an allegation of fraud.
Instead, auditors found Mind Springs Health and its new executive leadership to be a “willing partner” committed to improving the quality of care and delivery of mental health care services to every Colorado resident it serves. .
While we still have work to do and new challenges to overcome, we look forward to continuing our commitment to our state and community partners to improve the care every Mind Springs Health client receives.
My door is always open. And questions are welcome.
Doug Pattison is the interim CEO of Mind Springs Health & West Springs Hospital.
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